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Terms of Service

1. General Provisions

1.1 This Public Offer contains the terms and conditions for entering into a Service Agreement (hereinafter referred to as the "Service Agreement" and/or the "Agreement"). This Offer is recognized as a proposal addressed to one or several specific persons, which is sufficiently definite and expresses the intention of the party making the proposal to consider itself as having entered into an Agreement with the addressee who accepts the proposal.

1.2 Performing the actions specified in this Offer serves as confirmation of both Parties' consent to conclude the Service Agreement under the terms, in the manner, and to the extent set forth in this Offer.

1.3 The text of this Public Offer below constitutes an official public proposal issued by the Service Provider, addressed to any interested parties willing to enter into a Service Agreement, in accordance with Paragraph 2 of Article 437 of the Russian Federation Civil Code.

1.4 By performing actions aimed at using the TeleQAS service (including visiting the website, registering, submitting an application, paying for services, and other actions), the Customer expresses full and unconditional acceptance of the terms of this Offer (acceptance).

1.5 If you do not agree with the terms of this Offer or any part thereof, you are obliged to immediately cease any actions aimed at using the TeleQAS service.

1.6 The Service Agreement is considered concluded and becomes effective from the moment the Parties perform the actions provided for in this Offer, indicating unconditional and complete acceptance of all terms of this Offer without any exclusions or limitations, on a basis of accession.

2. Terms and Definitions

Agreement – the text of this Offer together with the Appendices, which are an integral part of this Offer, accepted by the Customer through the performance of unequivocal acts (concluent actions) provided for in this Offer.

Concluent Actions — actions that express acceptance of a counterparty's proposal to enter into, amend, or terminate an agreement. These actions consist of full or partial fulfillment of the conditions proposed by the counterparty.

Service Provider’s Website on the “Internet” – a set of computer programs and other information contained in an information system, access to which is provided via the Internet under the domain name and web address: https://teleqas.com

Parties to the Agreement (Parties) – the Service Provider and the Customer.

Service – the service rendered by the Service Provider to the Customer in the manner and under the terms established by this Offer.

3. Service Description

3.1 TeleQAS provides a fast and advanced search engine for millions of Telegram channels, groups, chats, and bots. Our goal is to help users find useful communities and information on Telegram efficiently and conveniently.

3.2 We reserve the right to modify or temporarily/permanently discontinue any part of the service without prior notice at any time.

3.3 The website teleqas.com is not affiliated with Telegram or its services. All data is sourced from public information. If you encounter prohibited or inappropriate content, please use the "Report" button in the search results or contact us at abuse@teleqas.com

4. Subject of the Agreement

4.1 This Agreement governs the provision by the Service Provider of services granting the Customer access to the search functionality of the TeleQAS website (hereinafter referred to as the "Service"), including the use of free basic search with a limited number of results, as well as the purchase of extended search result packages (e.g., 100, 500, 1000 or more results), under the terms of this Offer.

4.2 The Service Provider undertakes to provide the Customer with the ability to use the Service, including:

  • access to the search interface with the ability to perform a limited number of queries for free;
  • purchase of search result packages in quantities set by the Service Provider;
  • provision of technical and informational support within the scope of the Services provided.

4.3 The Customer undertakes to accept and pay for the Services in the amount, manner, and timeframe established by this Agreement.

4.4 The name, quantity, method, and other conditions for rendering the Services are determined based on the information provided by the Service Provider when the Customer submits an application, or are set forth on the Service Provider’s website on the “Internet” network: https://teleqas.com.

4.5 The Service Provider renders the Services under this Agreement personally or with the involvement of third parties; in the latter case, the Service Provider is responsible to the Customer for the actions of such third parties as if they were its own.

4.6 The Agreement is deemed concluded upon acceptance of this Offer, expressed through concluent actions aimed at using the Service. Such actions include:

  • visiting and using the functionality of the Website, including performing searches, viewing information, and interacting with the interface;
  • actions related to registering an account on the Service Provider’s website on the “Internet” network, if account registration is required;
  • submitting and sending an application by the Customer to the Service Provider for obtaining the Services;
  • actions related to payment of the Services by the Customer;
  • actions related to receiving the Services from the Service Provider, including the use of paid features of the Service;
  • any other interaction by the Customer with the resources and services of the Service Provider aimed at using its products.

4.7 This list is illustrative and not exhaustive. Any actions by the Customer indicating acceptance of the Service Provider's offers shall be considered as acceptance of the terms of this Offer.

5. Age Restriction

5.1 The minimum age for using the TeleQAS service is 18 years. By using TeleQAS, you confirm that you have reached the age of majority and have the right to use the Service in accordance with these Terms.

5.2 The Service Provider does not verify the accuracy of the age information provided. By registering an account or using the Service, you are personally responsible for providing accurate information, including your age.

5.3 If we learn that a person under the age of 18 has provided us with personal information, we will delete it immediately. The Service Provider may request documents from a user confirming their age, and if such documents are not provided, the account may be blocked.

6. Account Registration

6.1 Access to certain features may require account registration. By creating an account, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Be responsible for all activities performed through your account.

6.2 We reserve the right to suspend or terminate accounts that violate these Terms.

7. User Conduct

7.1 You agree not to use TeleQAS in the following ways:

  • Violating applicable laws or regulations.
  • Infringing upon the rights of third parties.
  • Interfering with the operation of the service or disrupting it.
  • Attempting to gain unauthorized access to the service.

7.2 We may conduct an investigation and take legal action against users who violate these rules.

8. Intellectual Property

8.1 All content, features, and software available on TeleQAS are the exclusive property of TeleQAS or its licensing partners. This includes text, graphics, logos, images, audio and video recordings, databases, software, and other materials.

8.2 Reproduction, distribution, modification, public display, or any other use of our intellectual property without prior written permission is prohibited.

9. Limitation of Liability

9.1 To the maximum extent permitted by law, TeleQAS shall not be liable for damages arising from:

  • Service interruptions or delays.
  • Inaccuracy or unreliability of search results.
  • Unauthorized access to your data.

9.2 The service is provided "as is" and "as available", without any warranties of any kind.

10. Rights and Obligations of the Parties

10.1 Rights and obligations of the Service Provider:

10.1.2 The Service Provider undertakes to render services in accordance with the provisions of this Agreement, within the timeframe and scope specified in this Agreement and/or as established on the Service Provider’s website.

10.1.3 Services are considered properly rendered no later than seven calendar days after receipt of payment from the Customer, unless otherwise specified in the description of a specific service on the Service Provider's website.

10.1.4 The Service Provider is responsible for storing and processing the Customer’s personal data, ensures the confidentiality of such data, and uses it exclusively for the proper provision of services to the Customer.

10.1.5 The Service Provider reserves the right to unilaterally change the timeframe (period) of service delivery and the terms of this Offer without prior notice to the Customer by publishing the changes on the Service Provider’s website on the “Internet” network.

10.1.6 At the same time, new/updated terms published on the website apply only to agreements concluded after such publication.

10.2 Rights and obligations of the Customer:

10.2.1 The Customer is obligated to provide accurate information about themselves when receiving services.

10.2.2 The Customer undertakes not to reproduce, duplicate, copy, sell, or use in any way the information and materials made available to them in connection with the provision of services, except for personal use directly by the Customer without providing access to third parties in any form.

10.2.3 The Customer agrees to accept the services rendered by the Service Provider;

10.2.4 The Customer has the right to request a refund from the Service Provider in the following cases:

  • failure to provide services;
  • provision of services of inadequate quality;
  • violation of service delivery deadlines;
  • voluntary withdrawal from services for reasons unrelated to breach of obligations by the Service Provider, exclusively in accordance with procedures and grounds provided by current legislation of the Russian Federation.

10.2.5 Refunds are not made if the services were fully rendered and meet the conditions set forth in this Offer.

10.2.6 In the event of a technical failure on the Service resulting in incomplete or incorrect service delivery, a refund is possible under the conditions provided by this Agreement.

10.2.7 To initiate a refund, the Customer must send an email to support@teleqas.com containing the following information:

  • a description of the situation;
  • the login of the account;
  • a copy of the payment document (receipt).

10.2.8 Refunds are processed back to the payment method used. The application will be reviewed within 7 (seven) business days upon receipt of the complete set of documents.

10.2.9 The Customer guarantees that all terms of the Agreement are clear to them; the Customer accepts the terms without reservations and in full.

11. Price and Payment Terms

11.1 The cost of services provided by the Service Provider to the Customer, as well as the payment procedure, are determined based on the information provided by the Service Provider upon submission of the Customer’s request, or as set forth on the Service Provider’s website on the “Internet” network: https://teleqas.com.

The primary method for accessing the service is through balance top-up. By topping up their personal account, the Customer gains access to search query results in an automated mode.

Service characteristics:

  • cost per unit (1 search result) — 0.002 US dollars (USD);
  • minimum top-up amount — not specified;
  • maximum number of results per request — limited by the total number of results;
  • final service cost is calculated based on the number of requested results and the current exchange rate at the time of payment.

11.2 All payments under the Agreement are made in non-cash form using electronic payment methods.

11.3 The promotional bonus is offered at the sole discretion of the Service Provider and only when explicitly displayed in the designated banner within the balance top-up modal window. Bonus funds refer to additional credits granted to the user's account free of charge upon topping up their balance during an active promotion. Participation in the promotion implies acceptance of these additional terms.

11.4 Funds credited under the promotion (“Bonus Credits”) are non-refundable except in cases mandated by applicable law. In the event of a refund or reversal of payment, the refund will be made only for the actual amount paid (“Base Amount”), excluding any Bonus Credits provided under the promotion.

11.5 The Service Provider reserves the right to modify, suspend, or terminate the promotional offer at any time without prior notice. Continued use of the service after such changes constitutes acceptance of the updated terms.

11.6 Bonus Credits may not be used in combination with other promotions or discounts unless explicitly stated otherwise in the promotional description.

12. Confidentiality and Security

12.1 In the performance of this Agreement, the Parties ensure confidentiality and security of personal data in accordance with the current version of Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data" and Federal Law No. 149-FZ dated July 27, 2006 "On Information, Information Technologies and on Protection of Information".

12.2 The Parties undertake to maintain the confidentiality of information received during the execution of this Agreement and to take all reasonable measures to prevent disclosure of such information.

12.3 Confidential information refers to any information exchanged between the Service Provider and the Customer during the performance of the Agreement that is subject to protection, except as otherwise specified below.

12.4 Such information may be contained in local regulatory documents, contracts, letters, reports, analytical materials, research results, diagrams, charts, specifications, and other documents provided by the Customer to the Service Provider, whether in paper or electronic form.

13. Force Majeure

13.1 The Parties shall be released from liability for failure or improper performance of obligations under the Agreement if such performance becomes impossible due to force majeure, i.e., extraordinary and unavoidable circumstances under the given conditions, including: prohibitive actions by authorities, epidemics, blockades, embargoes, earthquakes, floods, fires, or other natural disasters.

13.2 In case of occurrence of such circumstances, the affected Party is obliged to notify the other Party within 30 (Thirty) business days.

13.3 A document issued by an authorized government body shall serve as sufficient proof of the occurrence and duration of force majeure.

13.4 If force majeure circumstances last for more than 60 (Sixty) business days, either Party has the right to unilaterally terminate this Agreement.

14. Liability of the Parties

14.1 In case of failure or improper performance of its obligations under the Agreement, the Parties shall bear liability in accordance with the terms of this Offer.

14.2 The Service Provider shall not be liable for failure or improper performance of obligations under the Agreement if such failure or improper performance was caused by the Customer's fault.

14.3 The Party that failed to perform or improperly performed its obligations under the Agreement shall be obliged to compensate the other Party for damages caused by such breaches.

15. Term of the Offer

15.1 This Offer comes into effect upon its publication on the Service Provider’s website and remains valid until it is withdrawn by the Service Provider.

15.2 The Service Provider reserves the right to amend the terms of this Offer and/or withdraw the Offer at any time at its sole discretion. Information regarding any amendments or withdrawal of the Offer shall be communicated to the Customer at the Service Provider’s discretion, by publishing such information on the Service Provider’s website on the “Internet” network.

15.3 The Agreement comes into force upon the Customer's acceptance of the terms of this Offer and remains in effect until all obligations under the Agreement are fully performed by both Parties.

15.4 Any changes made by the Service Provider to the Agreement and published on the website in the form of an updated Offer are deemed to have been fully accepted by the Customer.

16. Additional Terms

16.1 The Parties recognize electronic correspondence, activity records on the website, service completion acts, and other data stored in the Service Provider’s system as sufficient evidence in case of a dispute.

16.2 This Agreement, its formation and performance are governed by the current legislation of the Russian Federation. All issues not regulated or only partially regulated by this Offer shall be governed by the substantive laws of the Russian Federation.

16.3 In the event of a dispute arising between the Parties during the performance of their obligations under the Agreement concluded under this Offer, the Parties undertake to resolve the dispute amicably prior to initiating court proceedings.

16.4 Court proceedings shall be conducted in accordance with the legislation of the Russian Federation. Disputes or disagreements that cannot be resolved through negotiation shall be settled in accordance with Russian legislation. Pre-trial dispute resolution is mandatory. All disputes related to this Agreement shall be considered by courts located at the registered office of the Service Provider.

16.5 As the language of the Agreement concluded under this Offer, and as the language for all communications between the Parties (including correspondence, submission of claims/notifications/explanations, provision of documents, etc.), the Parties have designated the Russian language.

16.6 All documents required to be submitted under the terms of this Offer must be drafted in Russian or accompanied by a certified Russian translation.

16.7 A Party's failure to act upon a breach of this Offer does not deprive the affected Party of the right to enforce its rights at a later date, nor does it constitute a waiver of such rights in the event of future similar or related breaches by either Party.

16.8 If the Service Provider’s website on the “Internet” contains links to third-party websites or materials, such links are provided solely for informational purposes. The Service Provider does not control the content, accuracy, availability, or policies of such sites or materials. Use of such resources by the Customer is at the Customer’s own risk.

16.9 The Service Provider shall not be liable for any damage, losses, or consequences resulting from the use or unavailability of third-party resources, or for infringement of third-party rights, including copyright and related rights. Prior to using such websites, we recommend reviewing their privacy policies and user agreements.

17. Termination of Access

17.1 We may suspend or permanently revoke your access to TeleQAS at any time without notice if we believe you have violated the terms of this Agreement.

17.2 After access is terminated, you no longer have the right to use the Service. All provisions that are intended to remain in effect after termination shall continue to apply.

18. Changes to Terms

18.1 We may update these Terms periodically. All changes will be posted here with the date of the latest revision indicated.

18.2 Continued use of TeleQAS after any changes are made signifies your acceptance of the updated Terms.

18.3 If the Customer does not agree with the changes made, they have the right to refuse further use of the Service and terminate the Agreement unilaterally.

19. Contact Us

19.1 If you have any questions regarding these Terms of Use, please contact us:

support@teleqas.com

20. Service Provider Details

Full name:
Tax Identification Number (INN):
Contact phone:
Contact email:

These Terms were last reviewed and updated in June 2025.